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Română
  1. Help Center
  2. Technical Support

Technical Support

Connection difficulties, Mobile technical issues, Supported browsers and devices, Geolocation, Troubleshooting common issues

Login Issues

  • Account Blocked due to an Incorrect Password
  • Failing to login after a Password Change
  • Resetting a Password on an Android device
  • Troubleshooting Login Issues

Mobile Issues

  • Solving issues with the Mobile Application
  • Downloading Betano on your Mobile device

Supported Browsers and Devices

  • Downloading the Betano iOS App
  • Downloading the Betano Android App
  • Devices compatible with Betano

Geolocation

  • Geolocalization in Android app
  • Understanding Betano's Location Identification Process
  • Playing outside of Romania: Guidelines and Restrictions

Troubleshooting Common Issues

  • Playing session - Interruption due to inactivity
  • Live Streaming isn't Working
  • Issues due to a Low Network Speed or Device Performance
  • Glitches in Casino Games
  • Disconnected while Playing
  • Maximize the video window in Virtual Games
  • See all 8 articles
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