If you want to modify your phone number, please follow these guidelines, depending on the case:
If you have access to MY ACCOUNT, follow the steps below:
1. Go to Profile → Personal Details
2. Enter the new mobile number
- You can change the phone number only if the previous one has already been confirmed
3. You will receive a validation code to the email address registered on your account, which you will enter on the page
4. Enter the code received on the new phone number
If you don’t have access to MY ACCOUNT, follow the steps below:
- Get in touch through one of our communication channels, available on the footer of this page
- Then, follow the steps provided by the agent assisting you