Validating my Betano account as a foreign citizen

As a foreign nationality, you must present one of the following documents to validate your account:

  • Permanent residence card for EU citizens, Photo:

Please provide a clear photo of your Permanent Resident Permit (PR) as part of the validation process.

  • Residence Permit (back and front):

A registration certificate or residence permit must be considered even if it was not issued within 6 months prior to verification, as long as the registration certificate or residence permit is valid (not expired).

  • Photo with registration certificate (front and back):

Alternatively, you can provide a photo of your ID with the front of the registration certificate.

To ensure a smooth validation process, please make sure that the documents are legible, and the relevant information is clearly visible.

Once you have the necessary documents ready, upload them securely via My Account > My Profile > Verification process. Our team will review the documents promptly, and you can check your validation progress in the Profile Verification Process section of your game account.

If you need ny further assistance or have any questions, please don't hesitate to reach out to our dedicated Customer Service Team.

At Betano, we take extra care to ensure that the documents you submit containing any sensitive information are handled and processed securely and safely. You can read more about our privacy policy Here

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