Our dedicated KYC (Know Your Customer) department handles account verification daily. We understand the importance of a swift verification process and strive to provide efficient service.
The processing time may vary depending on the volume of pending documents. You can track the progress of your verification by visiting the Verification Process section in your Profile. Please ensure all uploaded documents are complete and accurate to expedite the review. Usually the process takes up to 24 hours, and you will be notified via email once it is completed.
If you encounter any issues during the verification process, please don’t hesitate to reach out to our dedicated Customer Service Team.
At Betano, we take extra care to ensure that the documents you submit containing any sensitive information are handled and processed securely and safely. You can read more about our privacy policy Here.