Failing to login after a Password Change

If you have changed your password but still cannot log in, try the following steps to troubleshoot the issue:

1. Verify Correct Password Entry:

Double-check that you are entering the correct password, paying attention to capital and lowercase letters, as well as any special characters.

Ensure that the language settings on your keyboard are correct to avoid any unintended input errors.

2. Restart Device:

Try restarting your device. This can help clear any temporary glitches that may be affecting the login process.

3. Use “Forgot Password” feature:

If you are certain that you cannot recall your correct password, use the “Forgot Password” feature on the login page, to reset your password again. Follow the instructions sent to your registered email address to create a new password.

If you are sure that the new password you entered is correct, but you still cannot log in, please contact us at romania@betano.com to apply the necessary settings.

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