Understanding Bet Cancellations

There are instances when a bet may be canceled for a range of reasons, ensuring a fair and transparent betting experience for all our users. We would like to shed light on the common factors that might lead to such cancellations:

  • Mistake in odds: Sometimes, due to human error or technical glitches, odds may be incorrectly set, prompting the cancellation of bets placed during that period.
  • Postponement or Cancellation of Events: When a scheduled event is postponed or canceled for any reason, the associated bets are canceled as well, as the conditions for the wager are no longer valid.
  • Technical Issues: Though rare, technical hiccups can occur, affecting the integrity of the betting process and necessitating the cancellation of certain bets.
  • Duplicate Bets: Placing the same bet multiple times by mistake can result in duplicate bets, leading to the cancellation of the extras.
  • Inability to Confirm Event Results: Occasionally, there may be delays or uncertainties in confirming the outcome of an event. Until the result is verified, related bets may be temporarily canceled.

We strive to provide you with the best possible betting experience, and your understanding and cooperation is essential in this regard. 

If you have any further questions or concerns, please contact our customer support team, who will be happy to assist you.

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