Deposits with someone else's card

At Betano, we strive to ensure the security and integrity of all transactions made on our platform. In order to maintain this standard, we have specific requirements regarding payment methods, particularly when using a bank card issued in a name, other than that of the Betano account holder, for deposits. Here's what you need to know: 

Payment methods and account holder name:

For your deposits to be successful, it is essential that all payment methods used, are in the account holder's name. If the name on your credit/debit card does not match the name registered to your Betano account, your deposit will not be completed successfully and you will receive an error message.

Verification process:

In most cases, we will require verification of your payment method to ensure its legitimacy. This may require additional documentation from you as well, as from the owner of the bank card that is not issued in the name of the Betano account holder. This process is a standard security measure to protect your funds and ensure a smooth withdrawal process for future transactions.

Document upload process:

If you are asked to provide additional documents, you can upload them, easily, through the document upload process. Simply follow this path: My account > Profile > Verification process.

Terms and conditions

Important:

You can only deposit to your gaming account with payment methods issued in your name. For more details, please refer to paragraph 3.2 of the Terms and Conditions applicable to our page.

** For example, if you wish to deposit with a bank card, it must be in your name.

By clicking on the Deposit button at the top right of the main page, you can check all the deposit methods available on our page.

Was this article helpful?
4 out of 14 found this helpful

Articles in this section